FAQ
To help you understand what we do and clear up any doubts
1.General questions about our gift list
- 1.1.How does Zankyou work?
- 1.2.What type of people was Zankyou created for?
- 1.3.What are the advantages of creating your gift list at Zankyou?
- 1.4.What are the advantages of creating your wedding web page at Zankyou?
- 1.5.How much does it cost?
- 1.6.How does Zankyou manage to provide such services for free?
- 1.7.Is Zankyou’s structure sound and can you guarantee my money will be safe?
2.Creating a gift list
- 2.1.How do I create a gift list?
- 2.2.How can I add gifts that are not part of Zankyou’s gift catalogue?
- 2.3.Can I create a gift list in just two clicks?
3.Receiving gifts
- 3.1.Do we have to buy our gifts at Zankyou?
- 3.2.Where can we buy the gifts we receive?
- 3.3.Is there a time limit for buying the gifts or spending the money we’ve received?
- 3.4.Do we get special discounts on the gifts?
4.Advantages for your guests
- 4.1.What are the advantages for your guests at Zankyou?
- 4.2.Why use Zankyou instead of offering money or sending a cheque directly to the couple?
- 4.3.What payment methods does Zankyou accept? Are they secure?
- 4.4.How does Zankyou make life easier for guests coming from abroad?
5.Wedding web page
- 5.1.What can I include in the different sections of my wedding web page?
- 5.2.What tools are at our disposal to help us plan and organise our wedding?
- 5.3.Can I create my wedding web page in different languages?
- 5.4.How can I control content generated by my guests?
6.Money transfers
- 6.1.How do we receive the total value of the gifts we have received?
- 6.2.How can I order a money transfer?
- 6.3.How does Zankyou guarantee that these transactions are legitimate and secure?
- 6.4.How much does ordering a money transfer cost when using bank accounts held outside the the UK?
7.Customer service contact
8.Privacy
Do you have another question?
Or call us on (01)4402520